A Data-Driven, Dynamic Launchpad for Next-Generation Agentic Solutions.
A Data-Driven, Dynamic Launchpad for Next-Generation Agentic Solutions.
The Phluence™ Platform
The Phluence Platform delivers a new class of patient experience by integrating three distinct layers that involve AI agents for healthcare, robust data analytics, and multiple complex data sources, including longitudinal patient data. From this single, powerful healthcare AI platform multiple solutions can be assembled to execute patient services functions. The result is a tech- first system that excels at managing complex workflows, 24 hours a day, 7 days a week, without increasing the human footprint of a manufacturer’s patient services operation.
ACTION AGENTS
ACCESS AGENTS
LONGITUDINAL DATA
A Library of Action Agents Autonomously Perform a Variety of Tasks, Guided by Patient-Specific and Longitudinal Data.
- Choose from a library of prebuilt agents designed by Phluence engineers based on our extensive market access experience.
- Build custom action agents based on your unique brand, market, or patient experience needs.
- Integrate or daisy-chain action agents as needed to execute and automate complex workflows, including escalation to human agents.
The Phluence Access Agent Unlocks Temporal Intelligence, Capturing a Picture of a Patient in a Moment of Time.
- Tap into unprecedented temporal intelligence to understand exactly where a patient is on their specific post-prescription journey.
- Apply patient-centric data in healthcare to every decision, improving next best action
models and shifting engagement to a proactive, always-on model that balances patient needs with clinical goals.
- Map more complete patient pathways, connecting to hospital records, pharmacy claims, and even wearable device data, while maintaining individual privacy.
Longitudinal Data from Multiple Sources Provides Context on Drug, Disease State & Reimbursement Dynamics.
- Access multiple, disparate data sources — electronic health records, pharmacy claims, and patient registries — to build a clearer, more accurate picture of a patient over a defined period of time.
- Context is critical in healthcare decision-making — follow a patient across multiple touchpoints to determine exactly where they are on their care journey.
- Make better decisions by monitoring key patient journey events, such as predicting and preventing drop-off, identifying hidden coverage gaps, and tailoring financial assistance
How can the Phluence™
AI Healthcare Platform help you?
Please read our Privacy Policy to see how we use your personal information.
News & Insights
Part 1 of Our AFP Intelligence Series: The Hidden Threat to Specialty Brand Revenue & Patient Care Alternate Funding Programs have evolved into a powerful but largely invisible force in specialty pharma—reshaping patient access, distorting brand
Recent Articles
Part 1 of Our AFP Intelligence Series: The Hidden Threat to Specialty Brand Revenue &...
April 23, 2026
Part 2 of Our AFP Intelligence Series: The Hidden Threat to Specialty Brand Revenue &...
April 23, 2026
Part 3 of Our AFP Intelligence Series: The Hidden Threat to Specialty Brand Revenue &...
April 23, 2026
The Emerging Prerequisite to Drug Affordability: Digital Patient Engagement Drug affordability is one of the...
April 21, 2026